Welcome to this month’s update of newly released features. In November, we focused on improving worker payout flexibility, reducing support friction, and expanding payroll capabilities beyond the United States.
Workers can now access Instant Pay from the web, transfer funds to bank accounts, and troubleshoot more issues themselves. We also released Canadian payroll and improved worker dashboard security with MFA.
Instant Pay on Web – Workers can now access Instant Pay through the web dashboard. That means instant payouts are just a few clicks away — even without the mobile app.
Self-Serve Instant Pay Support – Workers can now view transaction history, manage multiple debit cards, see clearer error messages, and track payout statuses directly in the dashboard. This makes it easier for workers to troubleshoot issues independently, reducing inbound support volume for admins.
Transfer from Instant Pay to Bank Account – Workers can now ACH funds out of Instant Pay. This gives them more control over how they access their earnings.
Canadian Payroll – Canadian payroll is now generally available, enabling teams to process payroll in the U.S. and Canada from one unified system with consistent workflows for onboarding, pay, and reporting.
Worker Dashboard MFA Options - We’ve added new multi-factor authentication options to the worker dashboard, giving teams more control over security requirements and making account access more reliable for workers. (docs)
If you’re looking to upgrade your worker and admin experience, or optimize your workflows and your cash flows, please contact us. We’d love to show you how our solutions can help you reduce costs, improve worker retention, and unlock new revenue streams.
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CTO and Co-Founder
Pranab Krishnan is a technology entrepreneur, machine learning researcher, and co-founder & CTO of Zeal, a staffing operations platform that makes it easier for staffing companies to onboard, pay, and bill. Based in San Francisco, Pranab leads Zeal’s technical vision, oversees the engineering team, drives product architecture, and ensures the platform scales to support high-volume staffing operations. Prior to Zeal, Pranab worked in machine learning engineering at MITRE and as a bioinformatics fellow at the National Institutes of Diabetes and Digestive and Kidney Diseases (NIDDK). He also served as a data analyst at The Wharton School. He is a Y Combinator alumnus through Zeal’s inclusion in the YC Summer 2019 cohort. Under his technical leadership, Zeal has secured $30M in funding. Beyond his day job, Pranab engages with the broader fintech and startup community, shares insights on product engineering and embedded finance, and contributes to discussions around scalable infrastructure, compliance automation, and fintech innovation.
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