Legal & Privacy Policy

Thank you for choosing to be part of our community at Puzzl Group Inc. ("Company," "we," "us," "our"). If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@zeal.com.

LAST UPDATED MARCH 24, 2023

What information do we collect?

In Short: We collect personal information about you from a variety of sources.

We collect personal information about you from a variety of sources, including when you visit or register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website (such as by  entering competitions, contests or giveaways) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use.  You may elect not to provide this information, but doing so may prevent you from using or accessing these features. The personal information we collect may include the following:

  • names;
  • phone numbers;
  • email addresses;
  • mailing addresses;
  • job titles;
  • salary and other payroll details;
  • usernames and passwords;
  • contact preferences;
  • contact or authentication data; and

payment information as follows: billing addresses, bank account information, payment card details.

Cookies and Other Tracking Technologies

We also automatically collect certain information about your interactions with the Services (“Usage Data”). To do this, we may use cookies or other tracking technologies (“Tracking Technologies”). Usage Data includes information such as unique device identifiers, log data, IP addresses, and date and time stamps (such as the date and time you first accessed the Services).

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly.

If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.

How do we use your information?

In Short: We process your information for purposes of providing the services, the fulfillment of our contract with you, compliance with our legal obligations, improvement, marketing, and development of our Services, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below.

We use the information we collect or receive:

  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account, we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at privacy@joinpuzzl.com .com and be sure to include your name, testimonial location, and contact information.
  • Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
  • To analyze, develop and improve Services.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

Will your information be shared with anyone?

In Short: We share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may share information about you for the following purposes:

  • With vendors or other service providers, such as:
    • Payment processors
    • Data analytics vendors
    • Cloud storage and database providers
    • IT service management vendors
    • Marketing services vendors
    • Security and fraud prevention vendors
  • When you request us to share certain information with third parties, such as through your use of social media widgets or login integrations.
  • To comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies or terms, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • With professional advisors, such as auditors, law firms, or accounting firms.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

How long do you keep information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice and as otherwise required or permitted by law.

We will keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures, but no security measures are perfect or impenetrable.

We have implemented commercially reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

Social Features; Third Party Websites and Links

In Short: The Services may include Social Features and links to third party websites, which may result in third parties having access to certain information about you. We are not responsible for third party websites.

Certain features of the Services permit you to initiate interactions between the Services and third-party services or platforms, such as social networks (“Social Features”). Social Features include features that allow you to click and access the Company’s pages on certain third-party platforms, such as LinkedIn and Twitter, and from there to “like” or “share” our content on those platforms. Use of Social Features may entail a third party’s collection and/or use of your data. If you use Social Features or similar third-party services, information you post or otherwise make accessible may be publicly displayed by the third-party service you are using. Both the Company and the third party may have access to information about you and your use of both the Services and the third-party service.

We may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.  We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook or Twitter) may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

What are your privacy rights?

In Short: You may review, change, or terminate your account at any time.

This website is for US residents only.  We do not intend to, and we do not, reach out to any member of the European Union.  

If you have questions or comments about your privacy rights, you may email us at privacy@zeal.com.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases in due business course. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may access your account settings and update your preferences.

Controls for do-not-track features

In Short: We do not respond to Do-Not-Track signals.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Do California residents have specific privacy rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access and/or delete your personal information, as well as to not be discriminated against.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits California residents to request information about personal information (if any) we disclosed to third parties for direct marketing purposes. We do not share your personal information to third parties for their direct marketing purposes.

CCPA Privacy Notice

Terms used in this section and not otherwise defined have the meaning given to them under the California Consumer Privacy Act 2018 (“CCPA”). We collect certain “Personal Information” as defined by the CCPA.

In the past 12 months, we have collected and disclosed for a business purpose such Personal Information described in the below chart. We do not “sell” such Personal Information about you to third parties and have not done so in the past 12 months.

What categories of personal information do we collect?

We have collected and disclosed for a business purpose the following categories of personal information in the past twelve (12) months:

Category Examples Collected Disclosed for Business Purpose?
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name Yes Yes
B. Personal information categories listed in the California Customer Records statute Name, contact information, education, employment, employment history and financial information Yes Yes
C. Protected classification characteristics under California or federal law Gender and date of birth Yes Yes

Your rights with respect to your personal data:

California residents may be able to exercise the rights listed below in certain circumstances:

Right to request deletion of the data - Request to delete

You may be able to exercise the right to request deletion of Personal Information we have collected from you (and direct our service providers to do the same).

Right to be informed - Request to know

Depending on the circumstances, you may have a right to know certain details regarding what Personal Information we have collected about you over the past 12 months, including:

  • the categories of Personal Information that we have collected about you;
  • the specific pieces of Personal Information we have collected about you;
  • the categories of sources from which the Personal Information about you was collected;
  • the categories of third parties to whom the Personal Information about you was disclosed for a business purpose; and
  • the business or commercial purpose for collecting Personal Information about you.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise these rights, you can contact us by email at privacy@zeal.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

Do we make updates to this notice?

In Short: Yes, we will update this notice from time to time and as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to the ways in which we use information we collect about you, we will use reasonable efforts to notify you, such as by prominently posting a notice of such changes, by directly sending you a notification via email to the last email address you provided us, or by other means consistent with applicable law. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. If you do not agree to any updates to this privacy notice, please do not access or continue to use the Services.

How can you contact us about this notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Pranab Krishnan, by email at privacy@zeal.com or by post to:

Puzzl Group Inc.

Pranab Krishnan

80 Langton Street

San Francisco, CA 94103

United States

System Security

  • SOC 2 Type II certified
  • Securely hosted on AWS infrastructure
  • Infrastructure protected by VPN
  • Data encrypted in transit (TLS 1.2) and at rest (AES-256)
  • Standard Bearer authentication used for all API interaction
  • Continual internal vulnerability scans
  • Vendor reviews regularly conducted for security and longevity

Agreement to terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Puzzl Group Inc. ("Company", “we”, “us”, or “our”), concerning your access to and use of the https://zeal.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Intellectual property

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

User representations

By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Fees and payment

You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time.

You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.

Cancellation

If you are unsatisfied with our services, please email us at support@zeal.com.

Prohibited activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  • Copy, reproduce, distribute, publicly perform or publicly display all or portions of the Services, except as expressly permitted by us or our licensors;
  • Modify the Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon the Services;
  • Use the Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;
  • Reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of the Services;
  • Violate any applicable law, rule, or regulation; or
  • Use the Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms

You may not use the Services for the following businesses:

  • Any illegal activity or goods
  • Production, sale, or distribution of marijuana;
  • Production, sale, or distribution of guns, accessories, ammunition, and other weapons;
  • Hate or harmful products
  • Adult entertainment oriented products or services
  • Prostitution or escort services;

User generated contributions

The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

  1. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
  2. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
  3. Your Contributions are not false, inaccurate, or misleading.
  4. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  5. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  6. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  7. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  8. Your Contributions do not violate any applicable law, regulation, or rule
  9. Your Contributions do not violate the privacy or publicity rights of any third party.
  10. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
  11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  13. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site.

Contribution license

You and the Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you. You agree to, and hereby do, grant us a world-wide, fully paid up, irrevocable, and perpetual license to use your suggesting or other feedback for any purpose without and restriction or condition.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

Site management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Term and termination

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

Governing law and venue

These Terms shall be governed by and construed in accordance with the laws of the State of California including all matters of construction, validity, performance, and enforcement and without giving effect to the principles of conflict of laws. You further agree to submit to the jurisdiction of any federal or state court sitting in San Francisco, California.

Dispute resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 90 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; c) and suspected illegal or harmful activity, at our sole discretion; and (d) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN U.S. STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

User data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Electronic communications, transactions, and signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Miscellaneous

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

Contact us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

support@zeal.com or legal@zeal.com

By phone at: (415) 914-9698

Or by post at:

Puzzl Group Inc.

Pranab Krishnan

80 Langton Street

San Francisco, CA 94103

United States

Jurisdiction

License

State Agency

Yes

Arizona

Money Transmitter License MT-1035023

Arizona Department of Financial Institutions, 100 N 15th Avenue, Suite 261, Phoenix, AZ 85007

Yes

Arkansas

Money Transmitter License 127142

Arkansas Securities Department, Heritage West Building, Suite 300, 201 East Markham Street, Little Rock, AR 7220

Yes

Connecticut

Money Transmitter License MT-2277841

Connecticut Department of Banking, Consumer Credit Division, 260 Constitution Plaza Hartford, CT 06103-1800

Yes

DC

Money Transmitter License MTR2277841

District of Columbia Department of Insurance, Securities and Banking, 1050 First St., NE, Suite 801, Washington, DC 20002

Yes

Delaware

Check Seller, Money Transmitter License #037135

Office of the State Bank Commissioner, 555 E. Loockerman Street, Suite 210, Dover, DE 19901

Yes

Florida

Money Transmitters License #FT230000401

Florida Office of Financial Regulation, 200 E. Gaines St., Tallahassee, FL 32399-0376

Yes

Iowa

Money Services License 2022-0241

State of Iowa, Division of Banking, 200 E. Grand Avenue, Suite 300, Des Moines, Iowa 50309

Yes

Maryland

Money Transmitter License 2277841

Maryland Commissioner of Financial Regulation Attention: Licensing Unit 1100 N. Eutaw Street/Suite 611 Baltimore, MD 21201

Yes

Michigan

Money Transmitter License - MT0024943

Office of Consumer Finance, Michigan Department of Insurance and Financial Services, 530 W Allegan St # 7, Lansing, MI 48933

Yes

Missouri

Sale of Checks License MO-23-9115

Missouri Division of Finance, 301 West High Street, Room 630, P.O. Box 716, Jefferson City, MO 65102-0716

Yes

Mississippi

Money Transmitter License MT/2277841

Mississippi Department of Banking & Consumer Finance, 1009 N West St, Jackson, MS 39202

Yes

New Hampshire

Money Transmitter License 24735-MT

New Hampshire Banking Department, Consumer Credit Division, 53 Regional Drive, Suite 200, Concord, NH 03301

Yes

New Mexico

Money Transmission License

New Mexico Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, 3rd Floor, Santa Fe, NM 87504

Yes

North Dakota

Money Transmitter License—MT104214

North Dakota Department of Financial Institutions, 1200 Memorial Highway, Bismarck, ND 58504

Yes

Oklahoma

Money Transmission License

Oklahoma Banking Department, 2900 North Lincoln Boulevard, Oklahoma City, Oklahoma 73105

Yes

Oregon

Money Transmission License

Oregon Division of Financial Regulation 350 Winter St. NE, Room 410, Salem, OR

Yes

Pennsylvania

Money Transmitter 98136

PA Department of Banking and Securities, Market Square Plaza, 17 N. Second Street, 13 Floor, Harrisburg, PA 17101

Yes

West Virginia

Money Transmitter License WVMT-2277841

West Virginia Division of Financial Institutions, 900 Pennsylvania Avenue, Suite 306, Charleston, West Virginia

Disclosures

Arizona

If you have a complaint, please contact Puzzl Group Inc. at legal@zeal.com. If you still have an unresolved complaint regarding Puzzl Group Inc. money transmission activity, you may mail, email, or fax written complaints to the:
Arizona Department of Financial Institutions, Consumer Affairs Division100 N. 15th Street, Suite 261 Phoenix, AZ 85007
E-mail: financial.consumers@difi.az.gov
Facsimile: 602-381-1225
AZ e-Licensing Portal for filing a complaint
AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint

Florida

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:Florida Office of Financial Regulation:
200 E. Gaines Street
Tallahassee, FL 32399-0376

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Puzzl Group, Inc., (NMLS ID: 2277841) at:
North Eutaw Street, Suite 611, Baltimore, MD 21201 or at 1-888-784-0136.

How to send a complaint:

  • Puzzl Group Inc. (dba Zeal) is committed to providing great service, but if something goes wrong we want to hear about it.
  • If you want to file a complaint about Zeal, you can do so by emailing complaints@zeal.com.
  • Please include your account number (if you have one) and your contact details so we can get back to you as quickly as possible.

Last Revised: October 31st, 2024

Agreement to terms and conditions

By using the Services, Client understands and agrees to be bound by the terms and conditions of this Agreement and the General Terms. If Client does not agree to be bound by this Agreement and the General Terms, Client must not use the Services.

Changes to this agreement or the services

Puzzl may update this Agreement from time to time in its sole discretion, in which case we will update the “Last Revised” date at the top of tis Agreement and post the updated Agreement on the appropriate page of Puzzl’s website. If Puzzl does so, Puzzl and/or Partner may let Client know by email and/or may also send other communications. It is the Client’s sole responsibility to monitor this Agreement or the Services, regardless of actual communication of change. If Client continues to use the Services after Puzzl has posted updated this Agreement, it means that Client accepts and agrees to the changes. Because the Services are evolving over time, Puzzl or Partner may change or discontinue all or any part of the Services, at any time and without notice, at Puzzl’s or Partner’s sole discretion. Please review Puzzl’s List of Services below for a full list of the features and components comprising the Services that Puzzl offers to Clients.

Online account and security

Client will need an account to access or connect to the Services online or through any mobile or other electronic devices (the “Online Account”). Client is solely responsible for: (a) designating who is authorized to have access to the Online Account (“Authorized User(s)”); (b) safeguarding all passwords, usernames, logins or other security features used to access the Online Account (“Online Account Access”); (c) all activities that occur under the Online Account; (d) ensuring that all use of the Online Account, including by Authorized Users, complies fully with the provisions of this Agreement; and (e) any unauthorized access, or use, of the Online Account caused by Authorized Users’ actions or inactions, including, without limitation, Client’s failure to safeguard the Online Account or Online Account Access. Client agrees to immediately notify Puzzl or Partner of any actual or suspected unauthorized use of the Online Account, and acknowledges that Client is solely responsible for damages resulting from such unauthorized use. Puzzl reserves the right to limit, suspend, or terminate Client’s and/or Client’s Authorized User(s)’ access to the Online Account should Puzzl have reason to believe that the security or confidentiality of the Online Account or Online Account Access has been compromised. Client acknowledges that Authorized Users select the security level for Online Account Access and, as between the Parties, Client is solely responsible for these selections. Client further acknowledges that it has reviewed all of the security levels and has determined the level or levels for its Authorized Users that is commercially reasonable for providing security against unauthorized access and meets Client’s requirements given the size, type and frequency of the Services it will receive from Puzzl. Client is solely responsible for: (i) implementation of an information security program appropriate to safeguard the Online Account or Online Account Access and which is consistent with all applicable federal, state, local and international laws, regulations or ordinances (“Laws”); (ii) safeguarding the Online Account and Online Account Access for any third-party services integrated into the Services; (iii) maintenance and routine review of computing and electronic system usage records (i.e. log files); and (iv) the security of its own data, data storage, computing device(s), other electronic systems, and network connectivity. Client acknowledges and agrees that Puzzl is not liable to Client or any other third-party for any consequences, losses, or damages resulting from unauthorized access or use of the Online Account as set forth in this Section. Client further agrees that Puzzl may monitor and access Client’s Online Account to operate the Services, ensure compliance with this Agreement, to comply with applicable Laws, assist in configuration, provide ongoing support, and perform other administrative functions in connection with providing the Services. 

Client information and data; contacts

a) Client Information. Client will timely and accurately execute and/or provide all documentation, data, information and directives required for use of the Online Account and the Services (including, where necessary, taking all corporate action required) (“Client Information”). Such Client Information may include the identity, bank account and credit of Client and/or its principals, including vendor references, bank account status, and history (collectively “Client’s Credit

b) Client Data. Client will submit to the Services all documentation, data and information (including information regarding Client’s Employees (as defined below), for whom Puzzl will be processing payroll through the Services) that are required by Puzzl to operate and provide the Services to Client and its Employees (“Client Data”). Client Data also includes any other data submitted by or on behalf of Client or its Authorized Users via the Services. Please review Puzzl’s Privacy Policy, located here, which describes how the Services collect, process, store, use and disclose Client Data. Client acknowledges and agrees that Puzzl may use Client Data in accordance with its Privacy Policy. Notwithstanding the foregoing, Puzzl will not use Client Data except to provide and improve the Services and to fulfill Puzzl’s obligations under this Agreement. Puzzl will use commercially reasonable efforts to maintain administrative, physical, and technical safeguards designed to protect the security, confidentiality and integrity of Client Data. Client acknowledges that Client is responsible for any delay in performance of the Services incurred as a result of its failure to submit any Client Data. Client represents and warrants that the Client Data is authentic, accurate, current, and complete. Puzzl is entitled to rely on Client Data and shall not be obligated to independently verify such information or obtain any additional authorization from Client to act on Client Data. Puzzl will not be responsible for errors that result from Puzzl’s reliance on Client Data. 

c) Contacts. Client will designate authorized contact(s) who will submit Client Information and Client Data to Puzzl. Client is responsible for the authenticity, accuracy, and completeness of any Client Information or Client Data submitted by Client or such authorized contacts. Client acknowledges that it is solely responsible for designating all authorized contacts, establishing the level or type of access granted to each such authorized contact for each Service, ensuring each such authorized contact understands and agrees to the terms and conditions of this Agreement, and keeping all such authorized contacts and access levels current at all times. Client acknowledges that it is solely responsible for any damages, costs, expenses, or additional fees that may be incurred as a result of its failure to provide accurate and updated contact information for such authorized contacts in accordance with the terms of this Agreement. 

Review reports and data

Client will review all reports, documents, and data, generated with respect to Client Data that is provided, made available, or accessible by Client through Client’s Online Account, and Client will inform Puzzl and/or Partner of any inaccuracies within two (2) business days of receipt or availability. 

General prohibitions and Puzzl’s enforcement rights

Submit any information or data within the Client Information or Client Data provided for use of the Services that: (i) violates any applicable law or regulation or would give rise to civil liability; or (ii) is fraudulent, false, misleading or deceptive; 

b) Use, display, mirror or frame the Services or any individual element within the Services, Puzzl’s

name, any Puzzl trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Puzzl’s express written consent; 

c) Attempt to probe, scan or test the vulnerability of any Puzzl system or network or breach any security or authentication measures; or 

d) Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Puzzl, Partner, or any of Puzzl’s providers or any other third-party (including another user) to protect the Services. 

Confidential information

Confidential Information” means all information disclosed or otherwise made available by Puzzl to Client, in connection with this Agreement, that is marked confidential or is of the nature that a reasonable person would identify it as being confidential, including, such information as name, social security number, date of birth, address, financial and/or bank account information, and/or wage information. Client agrees that it shall implement and maintain security measures that include administrative, technical, and physical safeguards that are deemed reasonable and necessary to protect Confidential Information from unauthorized access or acquisition. Client shall hold in confidence, and shall not disclose any Confidential Information to any party other than those approved by the disclosing Party in writing, or to the Client’s personnel, representatives, agents and contractors who have a need to know the Confidential Information in connection with Client’s performance of its obligations under this Agreement, and who are bound by a written agreement, to protect the confidentiality of such Confidential Information. Client may also disclose Confidential Information: (i) to its attorneys, accountants, insurers, and auditors; (ii) pursuant to any applicable Laws, court order, legal process, or governmental investigation; and (iii) as required under applicable securities regulations. Client and its personnel, agents and contractors shall use such Confidential Information only to perform its obligations under this Agreement and shall not use or exploit such Confidential Information for its own benefit or the benefit of another without the prior written consent of Puzzl. Confidential Information does not include information that: (A) is or becomes generally known to the public through no fault or breach of this Agreement by Client; (B) is rightfully known by Client or a third-party at the time of disclosure without restrictions on use or disclosure; (C) is independently developed by Client or a third-party without use of Confidential Information; or (D) is lawfully received by Client from another third-party, who has the right to provide such information and who provides it without restrictions on use or disclosure. In the event of any compromise or security breach resulting in the disclosure or possible disclosure by Client of Confidential Information, Client will promptly notify Puzzl. Puzzl will be fully responsible for any breach of this Agreement by its agents, representatives, contractors and personnel.

Term

This Agreement will be effective for as long as the agreement between Client and Partner for use of the Services remains effective, beginning on the effective date of the agreement between Client and Partner (the “Term”), unless terminated earlier in accordance with the terms hereunder.

Termination

Either Party may terminate this Agreement for a breach of this Agreement upon thirty (30) days’ written notice to the other Party if the breach remains uncured during that thirty (30) day period. Puzzl may terminate this Agreement upon prior written notice to Client (i) if Puzzl’s or Client’s relationship with Partner terminates, or (ii) if required or requested to do so by Treasury Prime or any regulatory with jurisdiction over Treasury Prime or Puzzl. Upon the expiration or termination of this Agreement each Party will promptly return to the other Party or destroy, upon the other Party’s reasonable request, all Confidential Information of the other Party in its possession or control. The following Sections will survive the termination of this Agreement: 3, 6, 7, 9, 11(c)-(d), 13, and 14.

Reporting agent & authorized limited power of attorney

a) Client designates Puzzl as the payroll contact, reporting agent, and limited power of attorney for Client. Client represents that any information and direction, including Client Data, that it provides to Puzzl in such capacity are accurate, current, and complete. Government agencies and third parties shall be entitled to rely on information and direction, including Client Data, provided to it by Puzzl, as accurate, current, and complete, and Puzzl shall have no further obligation to independently verify the accuracy and completeness of the information with Client. 

b) As a reporting agent, Puzzl is hereby authorized to initiate credit and debit entries to Client’s checking account on file, and to debit to that same checking account. Client acknowledges that Puzzl will withdraw funds, in the amounts specified, and transfer them to Client’s designated Employee accounts, or to the relevant withholding recipients’ accounts. In the event of error, Client hereby authorizes Puzzl to credit such account to offset the error. 

c) To the extent consistent with your usage of services provided by Puzzl, Client hereby irrevocably agrees that Puzzl has Client’s permission to use Client’s signature on file for purposes including, but not limited to, tax filings, administrative filings, and corrections. While Puzzl will use commercially reasonable efforts to inform Client of such permitted usage of Client’s signature on file, Client agree that company is not obligated to do so. 

Software

If Client uses a Service that requires either the receipt of or access to Puzzl’s proprietary software (the “Software”), Client agrees to the following terms and conditions. 

a) Software Licenses. Client has received, or may receive, certain Software relating to Services selected by Client. Puzzl hereby grants Client a limited, non-transferable, non-exclusive license to access and use such Software during the Term solely in connection with Client’s receipt and use of such Services and for no other purpose. Client agrees that if Client does not accept all of these terms and conditions relating to such access and use of the Software, and any and all applicable license agreements provided to Client now or in the future, Puzzl will not be obligated to perform such selected Services dependent upon the Software. 

b) Right to Access Proprietary Software. Client has received, or may receive, a limited, non transferable, non-exclusive right to access and use the Software via a web browser solely in connection with Client’s receipt of certain Services. Puzzl will host and retain physical control over such Software and make such Software available only through the internet for access, use, and operation through a web browser. No provision under this Agreement shall obligate Puzzl to deliver or otherwise make available any copies of the Software. Client is responsible for obtaining and maintaining all computer hardware, software, communications and other equipment needed to access such Software, and for paying all third-party charges (e.g. kiosk, Internet service provider, or telecommunications charges) incurred while accessing such Software. 

c) Confidentiality of Software; Restrictions on Use. Client acknowledges that the Software received or accessed as part of the Services received by Client contains valuable trade secrets and Confidential Information owned by Puzzl or third-parties. Client agrees that Client and Authorized Users and Client’s Employees and agents will not, directly or indirectly with respect to the Software do any of the following: (i) sell, lease, assign, sublicense, or otherwise transfer; (ii) duplicate, reproduce, or copy; (iii) use, display, mirror or frame the Software or any individual element within the Software, Puzzl’s name, any Puzzl trademark, logo or other proprietary information, without Puzzl’s express written consent; (iv) disclose, divulge, or otherwise make available to any third party; (v) use, except as authorized by the Agreement; (vi) decompile, disassemble, or otherwise analyze for reverse engineering purposes; (vii) avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Puzzl or any other third-party to protect the Software; (viii) attempt to access or search the Software or download content from the Software using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than any proprietary software provided by Puzzl or other generally available third-party web browsers; or (ix) violate any applicable Laws or regulations. Client will take appropriate action with Authorized Users and Client’s Employees and agents to satisfy its obligations under the Agreement with respect to the use, protection, and  security of all Software. Client will notify Puzzl immediately of any unauthorized use or disclosure of Confidential Information and will cooperate in remedying such unauthorized use or disclosure.

d) Intellectual Property Rights. Puzzl exclusively owns all rights, title, and interest, including, but not limited to, copyright, patent, trade secret, and all other intellectual property rights, in the Software and Services. 

Representations and warranties; Disclaimers

a) Client represents and warrants that it possesses full power and authority to enter into this Agreement and has read and agrees to the terms and conditions set forth in this Agreement. Client further represents and warrants that: (a) it has obtained and will obtain and continue to have, during the Term, all necessary rights, authority and licenses for the access to and use of Client Information and Client Data (including any personal data provided or otherwise collected pursuant to Client’s privacy policy) as contemplated by this Agreement; and (b) Puzzl’s use of Client Information and Client Data in accordance with this Agreement will not violate any applicable Law or cause a breach of any agreement or obligations between Client and any third-party. 

b) Puzzl represents and warrants that the Services do not infringe, misappropriate, or otherwise violate the intellectual property rights of any one or more third parties. 

c) Additional fees may apply for any use of the Services in a manner not expressly permitted under this Agreement or as instructed by Puzzl or Partner in connection with the Services, delay in payment, or applicable tax penalties. 

d) Client agrees that Puzzl is not rendering legal, tax, accounting, or investment advice in connection with the Services, nor is Puzzl a fiduciary of Client, a fiduciary of any benefit plan offered by Client, or the employer or joint employer of any of Client’s Employees. Puzzl will not be responsible for Client's compliance with, nor will Puzzl provide legal or other financial advice to Client with respect to federal, state, or local statutes, regulations, or ordinances, including, but not limited to, the Fair Labor Standards Act or any wage and hour laws. Client agrees to comply with any and all Laws, and Client is solely responsible for retaining all copies of any documents received from Puzzl or provided to Puzzl as required by applicable Laws. 

Indemnification

a) Client Indemnification. In addition to any indemnification obligations contained in the General Terms, Client will indemnify, defend, and hold Puzzl and its affiliates, respective officers, directors, and employees harmless from any and all claims, disputes, demands, liabilities, damages, losses, costs, accounting and attorneys’ fees (including in-house counsel fees), and expenses resulting from or arising in connection with: (i) Client’s breach of this Agreement or the Custodial Account Agreement; (ii) Client Information or Client Data provided in connection with use of the Services; (iii) Client’s access, use, misuse, reproduction, modification, or unauthorized distribution of Software; or (iv) Client’s gross negligence or willful misconduct. 

b) Puzzl Indemnification. Puzzl will indemnify, defend, and hold Client and its affiliates, respective officers, directors, and Employees harmless from any and all claims, disputes, demands, liabilities, damages, losses, costs, accounting and attorneys’ fees (including in-house counsel fees), and expenses resulting from or arising in connection with: (i) use of Client Information or Client Data in a manner not authorized by this Agreement; or (ii) Puzzl’s gross negligence or willful misconduct. 

Miscellaneous

a) Reservation of Rights. Puzzl and its licensors exclusively own all right, title and interest in and to the portion of the Services utilizing Puzzl’s hosted services and being operated by Puzzl, including all associated intellectual property rights thereto. Client acknowledges that the Services are protected by copyright, trademark, and other laws of the United States and foreign countries. Client agrees not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services. 

b) Telephone Consumer Protection Act Consent. By agreeing to be bound by the terms of this Agreement, Client consents to Puzzl contacting it using an automatic dialing system or prerecorded messages at the telephone number(s) provided, including but not limited to contact regarding promotional offers or messages. Client agrees that it is the subscriber or customary user of the telephone number(s) provided, or that it obtained valid consent from the subscriber or customary user to receive such calls prior to the telephone number(s) being provided to Puzzl. Client understands that it is not required to provide consent as a condition of making any purchase, and that it may withdraw its consent at any time. 

c) Notices. Except as otherwise provided, Puzzl may provide notices required under this Agreement by email at the email address supplied by Client, by facsimile or by mail. 

d) Entire Agreement. Client acknowledges that there have been no representations or warranties made by Puzzl that are not set forth in this Agreement. This Agreement, along with the General Terms and any exhibits, addenda or schedules hereto or thereto, contain the entire understanding of the Parties and supersedes all previous and contemporaneous understandings and agreements between the Parties for the Services provided, whether oral or written, with respect to its subject matter, including, without limitation, any confidentiality or nondisclosure agreement(s) entered into by and between Client and Puzzl prior to the date hereof. 

e) Relationship of the Parties. The relationship between the Parties is that of independent contractors. Nothing in this Agreement shall be construed to establish any partnership, joint venture or agency relationship between the Parties. Each Party intends that this Agreement shall not benefit or create any right or cause of action in or on behalf of, any person or entity other than Client or Puzzl. 

f) Third-Party Service Providers. Client acknowledges and agrees that Puzzl may use third-party service providers and vendors in connection with the performance of Services. 

Payments processing

Treasury Prime, Inc. (“Treasury Prime”) is Puzzl’s backend software provider, and partners with financial institutions to provide custodial accounts to hold Client’s deposits (the “Custodial Account”). Treasury Prime’s API, and its relationship with financial institutions, enables disbursements and payments to and from the Custodial Account. By agreeing to this Agreement, Client also agree to Treasury Prime’s Terms of Service (treasuryprime.com/terms) and Privacy Policy (treasuryprime.com/privacy). Client acknowledges and agrees that Puzzl makes no representation, warranty or guarantee regarding the availability, sufficiency or quality of Treasury Prime’s services, and will have no responsibility or liability to Client in connection with such services.

a) To use the Services hereunder, Client must establish a Custodial Account and agree to the Custodial Account Agreement. By using the Services hereunder, Client agrees to the Custodial Account Agreement. Client acknowledges and agrees that Puzzl makes no representation, warranty or guarantee regarding the availability, sufficiency or quality of any services under the Custodial Account Agreement, and will have no responsibility or liability to Client in connection with such services.

b) In addition to agreeing to the Custodial Account Agreement, Client acknowledge the Custodial Account is opened for the benefit of Client as a customer and appoint Puzzl as an authorized representative to manage funds and transact on Client’s behalf.

Contact information

If Client has any questions about this Agreement, please contact Puzzl at compliance@zeal.com. Bank services are provided through our banking software provider, Treasury Prime. To report a complaint relating to the bank services, email support@zeal.com.

Exhibit A

The following features and components comprising the Puzzl Services that Puzzl offers to Clients are listed.

Puzzl Services & Descriptions

PAYMENT PROCESSING

  1. Know Your Business (KYB) Service
  2. Net Wage Disbursement
  3. Tax Agency Disbursement
  4. Payroll Management
  5. Paycards & Digital Wallet‍
  6. Client Accounts
  7. I-9 & Custom Paperwork

TAX MANAGEMENT

  1. Payroll Processing 
  2. Employment Parameters 
  3. Gross-to-Net Calculations
  4. New Hire Reporting & Filing 
  5. Power of Attorney Reporting & Filing 
  6. Payroll Reports 
  7. Tax Agency Reporting & Filing
  8. 1099 & W2 End-of-Year Service 
  9. Garnishment Service

PRE-BUILT COMPONENTS

  1. Company Onboarding
  2. Employee & Contractor Onboarding
  3. Employer Dashboard
  4. Employee & Contractor Dashboard

SUPPORT TOOLS

  1. Super-Admin Dashboard
  2. Payroll Migration
  3. Integration Specialists
  4. Partner Support Tool
  5. Data Storage
  6. Alerts
  7. Webhooks

Your Partner (the “Partner”) works with Puzzl Group Inc., a Delaware corporation (“Puzzl”), to provide portions of the payroll product and services (the “Services”) that are integrated into Partner Name’s payroll product made available to you (“Client”, and together with Puzzl, the “Parties”, and each a “Party”). These Puzzl Terms and Conditions (this “Agreement”) is made by and between Puzzl and Client and governs Client’s use of the Services, which are operated by Puzzl and utilize Puzzl’s hosted payroll services and ancillary professional services, which are made available to Client through Partner Name.

Agreement to terms and conditions

By using the Services, Client understands and agrees to be bound by the terms and conditions of this Agreement. If Client does not agree to be bound by this Agreement, Client must not use the Services.

Changes to this agreement or the services

Puzzl may update this Agreement from time to time in its sole discretion and post the updated Agreement on the appropriate page of Puzzl’s website. If Puzzl does so, Puzzl and/or Partner Name (pursuant to Partner Name’s obligations under Section 3 of the Partner Name Agreement between Partner Name and Puzzl) may let Client know by email and/or may also send other communications. It is the Client’s sole responsibility to monitor this Agreement or the Services, regardless of actual communication of change. If Client continues to use the Services after Puzzl has posted updated this Agreement, it means that Client accepts and agrees to the changes. Because the Services are evolving over time, Puzzl or Partner Name may change or discontinue all or any part of the Services, at any time and without notice, at Puzzl’s or Partner Name’s sole discretion. [Please review Puzzl’s List of Services below for a full list of the features and components comprising the Services that Puzzl offers to Clients.]

Online account and security

Client will need an account to access or connect to the Services online or through any mobile or other electronic devices (the “Online Account”). Client is solely responsible for: (a) designating who is authorized to have access to the Online Account (“Authorized User(s)”); (b) safeguarding all passwords, usernames, logins or other security features used to access the Online Account (“Online Account Access”); (c) use of the Online Account under any usernames, logins or passwords; (d) ensuring that use of the Online Account complies fully with the provisions of this Agreement; and (e) any unauthorized access, or use, of the Online Account caused by Authorized Users’ actions or inactions, including, without limitation, Client’s failure to safeguard the Online Account or Online Account Access. Client agrees to immediately notify Puzzl or Partner Name of any actual or suspected unauthorized use of the Online Account, and acknowledges that Client is solely responsible for damages resulting from Client’s failure to timely notify Puzzl or Partner Name. Puzzl reserves the right to limit, suspend, or terminate Client’s and/or Client’s Authorized User(s)’ access to the Online Account should Puzzl have reason to believe that the security or confidentiality of the Online Account or Online Account Access has been compromised. Client acknowledges that Authorized Users select the security level for Online Account Access and Client is solely responsible for these selections. Client further acknowledges that it has reviewed all of the security levels and has determined the level or levels for its Authorized Users that is commercially reasonable for providing security against unauthorized access and meets Client’s requirements given the size, type and frequency of the Services it will receive from Puzzl. Client is solely responsible for: (i) implementation of an information security program appropriate to safeguard the Online Account or Online Account Access and which is consistent with all applicable federal, state, local and international laws, regulations or ordinances (“Laws”); (ii) safeguarding the Online Account and Online Account Access for any third-party services integrated into the Services; (iii) maintenance and routine review of computing and electronic system usage records (i.e. log files); and (iv) the security of its own data, data storage, computing device(s), other electronic systems, and network connectivity. Client acknowledges and agrees that Puzzl is not liable to Client or any other third-party for any consequences, losses, or damages resulting from unauthorized access or use of the Online Account as set forth in this Section. Client further agrees that Puzzl may access Client’s Online Account to assist in configuration, provide ongoing support, and perform administrative functions necessary to provide the Services.

Bank products

a) Disclosure. We may present to you an offer from one or more of our bank partners (each a “Banking Provider”) to open one or more of the following: a deposit account (“Bank Account”) and/or debit card (“Debit Card”, and individually and collectively, with the Bank Account, the “Bank Products”). Our services may be provided to you to help you view, manage and access your Bank Products. The Bank Products are made available by the Banking Provider, member of the Federal Deposit Insurance Corporation, in partnership with us and other third parties. We operate software that allows you to access services of Banking Provider, but we do not provide banking services. All banking services are provided by the Banking Provider. The Bank Products are each governed by the terms and conditions you enter into with each Banking Provider (the “Bank Agreement”), and are separate and independent from these Terms. The Bank Products are not offered by us, and instead are offered by Bank. 

You must agree to the Banking Provider’s privacy policy to use the Bank Products; notwithstanding anything to the contrary in the Banking Provider’s privacy policy, you acknowledge and agree that Banking Provider may share any information about you with us, and once such information is received by us, such information will be governed by our Privacy Policy and these Terms and may be used for any purpose contemplated under the Privacy Policy or these Terms. We may also share information about you, which may include your name, tax identification number, date of birth, address and other identifying information, with Banking Provider, and other parties providing services in connection with the Bank Products. You hereby consent to such release of such personal information. 

Notwithstanding anything to the contrary but subject to applicable law, you agree that you shall be liable for any breach of the Bank Agreement and shall indemnify and hold harmless Company and its affiliates, and the officers, directors, members, employees, representatives, shareholders, agents and attorneys of such entities from and against any and all claims, actions, liability, judgments, damages, costs and expenses, including reasonable attorneys’ fees (collectively, “Losses”), that may arise from (i) your actions or omissions in connection with the Bank Products, (ii) your breach of any terms of the Bank Agreement, or (iii) your actions or omissions. 

b) Account Closure. In the event a Partner offboards from Puzzl’s platform, a 30-day notice of account closure will be given for deposit accounts and debit cards associated with the Partner. In these 30-days, the account holder will be responsible for withdrawing all funds from their account. If, at the end of the 30-day period, funds are still in the account, a paper check totaling the remaining balance will be mailed to the address on file for the account holder.

Client information and data; Contacts. 

a) Client Information. Client will timely and accurately execute and/or provide all documentation, data, information and directives required for use of the Online Account and the Services (including, where necessary, taking all corporate action required) (“Client Information”). Such Client Information may include the identity, bank account and credit of Client and/or its principals, including vendor references, bank account status, and history (collectively “Client’s Credit”). Puzzl acknowledges that, as between Client and Puzzl, Client owns and retains all right, title and interest in and to the Client Information. Client hereby grants Puzzl a non-exclusive, worldwide, irrevocable, royalty-free right and license to access and use such Client Information for the purpose of investigating and verifying Client’s eligibility to use the Services, in accordance with applicable Law. Client acknowledges that Puzzl may be required to obtain additional documents or information necessary to verify Client’s identity pursuant to applicable federal and/or state statutes or regulations and that Puzzl’s performance of the Services under this Agreement is subject to approval of Client’s Credit. Client acknowledges that Puzzl may engage a third-party to investigate Client’s Credit and authorizes Puzzl to share with the third-party any Client Information as may be needed to investigate Client’s Credit. Client further agrees that Puzzl is not liable for the actions or inactions of such third-party, including but not limited to any unauthorized use or disclosure of Client Information. Client acknowledges that Client is responsible for any delay in performance of the Services incurred as a result of its failure to timely provide Client Information. Client represents and warrants that the Client Information is authentic, accurate, current, and complete. Puzzl is entitled to rely on Client Information and shall not be obligated to independently verify such information or obtain any additional authorization from Client to act on Client Information. Puzzl will not be responsible for errors that result from Puzzl’s reliance on Client Information. 

b) Client Data. Client will submit to the Services all documentation, data and information (including information regarding Client’s Employees (as defined below), for whom Puzzl will be processing payroll through the Services) that are required by Puzzl to operate and provide the Services to Client and its Employees (“Client Data”). Puzzl acknowledges that, as between Client and Puzzl, Client owns and retains all right, title and interest in and to Client Data. Client hereby grants Puzzl a non exclusive, worldwide, irrevocable, royalty-free right and license to: (i) use, host, reproduce, display, perform, modify, process and analyze Client Data for the purpose of hosting, operating, improving and providing the Services; and (ii) compile and use for Puzzl’s own purposes aggregate or de identified data, statistics, measurements or other metrics derived from Client Data and Client’s use of the Services, which do not identify Client or Client’s Employees (“Aggregate Data”). The Aggregate Data and all the intellectual property rights therein are and will remain the sole and exclusive property of Puzzl. For the avoidance of doubt, Client Data does not include the result of any analysis and processing of Client Data by the Services, including the Aggregate Data. Client acknowledges that Client is responsible for any delay in performance of the Services incurred as a result of its failure to submit any Client Data. Client represents and warrants that the Client Data is authentic, accurate, current, and complete. Puzzl is entitled to rely on Client Data and shall not be obligated to independently verify such information or obtain any additional authorization from Client to act on Client Data. Puzzl will not be responsible for errors that result from Puzzl’s reliance on Client Data. 

c) Contacts. Client will designate authorized contact(s) who will submit Client Information and Client Data to Puzzl. Client is responsible for the authenticity, accuracy, and completeness of any Client Information or Client Data submitted by Client or such authorized contacts. Client acknowledges that it is solely responsible for designating all authorized contacts, establishing the level or type of access granted to each such authorized contact for each Service, ensuring each such authorized contact understands and agrees to the terms and conditions of this Agreement, and keeping all such authorized contacts and access levels current at all times. Client acknowledges that it is solely responsible for any damages, costs, expenses, or additional fees that may be incurred as a result of its failure to provide accurate and updated contact information for such authorized contacts in accordance with the terms of this Agreement.

Review reports and data

Client will review all reports, documents, and data, generated with respect to Client Data that is provided, made available, or accessible by Client through Client’s Online Account, and Client will inform Puzzl and/or Partner Name of any inaccuracies within two (2) business days of receipt or availability.

Privacy policy

Please review Puzzl’s Privacy Policy, located here, which describes the personal data collected by the Services.

General prohibitions and Puzzl’s enforcement rights

Client agrees not to do any of the following: 

a) Submit any information or data within the Client Information or Client Data provided for use of the Services that: (i) violates any applicable law or regulation or would give rise to civil liability; or (ii) is fraudulent, false, misleading or deceptive; 

b) Use, display, mirror or frame the Services or any individual element within the Services, Puzzl’s name, any Puzzl trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Puzzl’s express written consent; 

c) Attempt to probe, scan or test the vulnerability of any Puzzl system or network or breach any security or authentication measures; or 

d) Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Puzzl, Partner Name, or any of Puzzl’s providers or any other third-party (including another user) to protect the Services.

Confidential information

Confidential Information” means all information disclosed or otherwise made available by a Party (including Client Information and Client Data, in the case of Client) to the other Party, in connection with use of the portion of Services operated by Puzzl under this Agreement, that is marked confidential or is of the nature that a reasonable person would identify it as being confidential, including, such information as name, social security number, date of birth, address, financial and/or bank account information, and/or wage information. Each Party agrees that it shall implement and maintain security measures that include administrative, technical, and physical safeguards that are deemed reasonable and necessary to protect Confidential Information from unauthorized access or acquisition. Puzzl may disclose Confidential Information to its employees, affiliates, subsidiaries, agents, and contractors to: (a) perform or offer Services; (b) integrate third-party services into the Services; and (c) perform analysis to determine Client’s qualification to receive services. Puzzl may also disclose Confidential Information: (i) to its attorneys, accountants, insurers, and auditors; (ii) pursuant to any applicable Laws, court order, legal process, or governmental investigation; (iii) as required under applicable securities regulations; and (iv) subject to customary restrictions or to potential private investors in or acquirers. Confidential Information does not include information that: (A) is or becomes generally known to the public through no fault or breach of this Agreement by a Party; (B) is rightfully known by a Party or a third-party at the time of disclosure without restrictions on use or disclosure; (C) is independently developed by a Party or a third-party without use of Confidential Information; or (D) is lawfully received by a Party or a third-party from another third-party, who has the right to provide such information and who provides it without restrictions on use or disclosure. In the event of any compromise or security breach resulting in the disclosure or possible disclosure of Confidential Information, the Party will notify the other Party as legally required of such compromise or breach.

Term

This Agreement will be effective for as long as the agreement between Client and Partner Name for use of the Services remains effective, beginning on the effective date of the agreement between Client and Partner Name (the “Term”), unless terminated earlier in accordance with the terms hereunder.

Termination

Either Party may terminate this Agreement for a breach of this Agreement upon thirty (30) days’ written notice to the other Party if the breach remains uncured during that thirty (30) day period. Upon the expiration or termination of this Agreement each Party will promptly return to the other Party or destroy, upon the other Party’s reasonable request, all Confidential Information of the other Party in its possession or control. The following Sections will survive the termination of this Agreement: 3, 4, 7, 8, 10, 12, 13, 14, 15, and 16.

Reporting agent & authorized limited power of attorney

a) Client designates Puzzl as the payroll contact, reporting agent, and limited power of attorney for Client. Client represents that any information and direction, including Client Data, that it provides to Puzzl in such capacity are accurate, current, and complete. Government agencies and third parties shall be entitled to rely on information and direction, including Client Data, provided to it by Puzzl, as accurate, current, and complete, and Puzzl shall have no further obligation to independently verify the accuracy and completeness of the information with Client. 

b) As a reporting agent, Puzzl is hereby authorized to initiate credit and debit entries to Client’s checking account on file, and to debit to that same checking account. Client acknowledges that Puzzl will withdraw funds, in the amounts specified, and transfer them to Client’s designated Employee accounts, or to the relevant withholding recipients’ accounts. In the event of error, Client hereby authorizes Puzzl to credit such account to offset the error. 

c) To the extent consistent with your usage of services provided by Puzzl, you hereby irrevocably agree that Puzzl has your permission to use your signature on file for purposes including, but not limited to, tax filings, administrative filings, and corrections. While Company will use commercially reasonable efforts to inform you of such permitted usage of your signature on file, you agree that company is not obligated to do so.

Software

If Client uses a Service that requires either the receipt of or access to Puzzl’s proprietary software (the “Software”), Client agrees to the following terms and conditions. 

a) Software Licenses. Client has received, or may receive, certain Software relating to Services selected by Client. Puzzl hereby grants Client a limited, non-transferable, non-exclusive license to access and use such Software solely in connection with Client’s receipt and use of such Services and for no other purpose. Client agrees that if Client does not accept all of these terms and conditions relating to such access and use of the Software, and any and all applicable license agreements provided to Client now or in the future, Puzzl will not be obligated to perform such selected Services dependent upon the Software. 

b) Right to Access Proprietary Software. Client has received, or may receive, a limited, non transferable, non-exclusive right to access and use the Software via a web browser solely in connection with Client’s receipt of certain Services. Puzzl will host and retain physical control over such Software and make such Software available only through the internet for access, use, and operation through a web browser. No provision under this Agreement shall obligate Puzzl to deliver or otherwise make available any copies of the Software. Client is responsible for obtaining and maintaining all computer hardware, software, communications and other equipment needed to access such Software, and for paying all third-party charges (e.g. kiosk, Internet service provider, or telecommunications charges) incurred while accessing such Software. 

c) Confidentiality of Software; Restrictions on Use. Client acknowledges that the Software received or accessed as part of the Services received by Client contains valuable trade secrets and Confidential Information owned by Puzzl or third-parties. Client agrees that Client and Authorized Users and Client’s Employees and agents will not, directly or indirectly with respect to the Software do any of the following: (i) sell, lease, assign, sublicense, or otherwise transfer; (ii) duplicate, reproduce, or copy; (iii) use, display, mirror or frame the Software or any individual element within the Software, Puzzl’s name, any Puzzl trademark, logo or other proprietary information, without Puzzl’s express written consent; (iv) disclose, divulge, or otherwise make available to any third party; (v) use, except as authorized by the Agreement; (vi) decompile, disassemble, or otherwise analyze for reverse engineering purposes; (vii) avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Puzzl or any other third-party to protect the Software; (viii) attempt to access or search the Software or download content from the Software using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than any proprietary software provided by Puzzl or other generally available third-party web browsers; or (ix) violate any applicable Laws or regulations. Client will take appropriate action with Authorized Users and Client’s Employees and agents to satisfy its obligations under the Agreement with respect to the use, protection, and security of all Software. Client will notify Puzzl immediately of any unauthorized use or disclosure of Confidential Information and will cooperate in remedying such unauthorized use or disclosure. 

d) Intellectual Property Rights. Puzzl exclusively owns all rights, title, and interest, including, but not limited to, copyright, patent, trade secret, and all other intellectual property rights, in the Software and Services.

Representations and warranties; Disclaimers

a) Client represents and warrants that it possesses full power and authority to enter into this Agreement and has read and agrees to the terms and conditions set forth in this Agreement. Client further represents and warrants that: (a) it has obtained and will obtain and continue to have, during the Term, all necessary rights, authority and licenses for the access to and use of Client Information and Client Data (including any personal data provided or otherwise collected pursuant to Client’s privacy policy) as contemplated by this Agreement; and (b) Puzzl’s use of Client Information and Client Data in accordance with this Agreement will not violate any applicable laws or regulations or cause a breach of any agreement or obligations between Client and any third-party.

b) Puzzl represents and warrants that the Services do not infringe, misappropriate, or otherwise violate the intellectual property rights of any one or more third parties. 

c) Additional fees may apply for any use of the Services in a manner not expressly permitted under this Agreement or as instructed by Puzzl or Partner Name in connection with the Services, delay in payment, or applicable tax penalties. 

d) Client agrees that Puzzl is not rendering legal, tax, accounting, or investment advice in connection with the Services, nor is Puzzl a fiduciary of Client, a fiduciary of any benefit plan offered by Client, or the employer or joint employer of any of Client’s Employees. Puzzl will not be responsible for Client's compliance with, nor will Puzzl provide legal or other financial advice to Client with respect to federal, state, or local statutes, regulations, or ordinances, including, but not limited to, the Fair Labor Standards Act or any wage and hour laws. Client agrees to comply with any and all Laws, and Client is solely responsible for retaining all copies of any documents received from Puzzl or provided to Puzzl as required by applicable Laws.

Limitation of liability

A) TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUZZL WILL ONLY BE HELD LIABLE FOR BREACH OF THIS AGREEMENT AND WILL NOT BE HELD LIABLE FOR: (A) ANY NEGLIGENT ACT OR OMISSION BY PUZZL; (B) THE ACTS OR OMISSIONS OF ANY OTHER PERSON OR ENTITY, INCLUDING, BUT NOT LIMITED TO, CLIENT AND ITS EMPLOYEES OR AGENTS, OR ANY PERSON OR ENTITY THAT PROVIDES SERVICES IN CONNECTION WITH OR AS A RESULT OF PUZZL’S PERFORMANCE OF ITS OBLIGATIONS UNDER THIS AGREEMENT; (C) ANY LOSS, CLAIM, OR EXPENSE ARISING FROM ANY OF CLIENT INFORMATION OR CLIENT DATA PROVIDED BY CLIENT; OR (D) CLIENT'S BREACH OF NACHA. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUZZL WILL, UNDER NO CIRCUMSTANCES, BE LIABLE FOR

ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOSS OF USE, DATA OR BUSINESS INCURRED BY CLIENT PURSUANT TO THIS AGREEMENT OR BY THE TRANSACTIONS CONTEMPLATED BY IT, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, OR WARRANTY), OR AS A RESULT OF PUZZL’S EXERCISE OF ITS RIGHTS UNDER THIS AGREEMENT, EVEN IF PUZZL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

B) PUZZL’S SOLE LIABILITY AND CLIENT’S SOLE REMEDY ARISING OUT OF OR IN CONNECTION WITH PUZZL’S BREACH OF THIS AGREEMENT OR FROM THE USE OR INABILITY TO USE THE SERVICES WILL BE: (I) FOR PUZZL TO REMIT TO THE APPROPRIATE PAYEE OF CLIENT THE GREATER OF: (A) THE AMOUNT OF ADDITIONAL CHARGES ASSESSED AGAINST CLIENT UNDER THIS AGREEMENT OR (B) ONE THOUSAND ($1,000) U.S. DOLLARS; AND (II) FOR PUZZL TO REIMBURSE CLIENT FOR ANY APPLICABLE INTEREST OR PENALTIES ASSESSED BY THE TAXING AUTHORITIES AS A DIRECT RESULT OF PUZZL’S BREACH OF THIS AGREEMENT, IF APPLICABLE. 

c) THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN PUZZL AND CLIENT.

Indemnification

a) Client Indemnification. Client will indemnify, defend, and hold Puzzl and its affiliates, respective officers, directors, and employees harmless from any and all claims, disputes, demands, liabilities, damages, losses, costs, accounting and attorneys’ fees (including in-house counsel fees), and expenses resulting from or arising in connection with: (i) Client’s default of its obligations under this Agreement or breach of any warranty set forth in this Agreement; (ii) Client Information or Client Data provided in connection with use of the Services; (iii) Client’s access, use, misuse, reproduction, modification, or unauthorized distribution of Software; or (iv) Client’s gross negligence or willful misconduct.

b) Puzzl Indemnification. Puzzl will indemnify, defend, and hold Client and its affiliates, respective officers, directors, and Employees harmless from any and all claims, disputes, demands, liabilities, damages, losses, costs, accounting and attorneys’ fees (including in-house counsel fees), and expenses resulting from or arising in connection with: (i) use of Client Information or Client Data in a manner not authorized by this Agreement; or (ii) Puzzl’s gross negligence or willful misconduct.

Miscellaneous

a) Governing Law. This Agreement and any action related thereto will be governed by the laws of the State of California, without regard to its conflict of laws provisions. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in the Northern District of California and the Parties irrevocably consent to the personal jurisdiction and venue therein. 

b) Reservation of Rights. Puzzl and its licensors exclusively own all right, title and interest in and to the portion of the Services utilizing Puzzl’s hosted services and being operated by Puzzl, including all associated intellectual property rights thereto. Client acknowledges that the Services are protected by copyright, trademark, and other laws of the United States and foreign countries. Client agrees not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.

c) Telephone Consumer Protection Act Consent. By agreeing to be bound by the terms of this Agreement, Client consents to Puzzl contacting it using an automatic dialing system or prerecorded messages at the telephone number(s) provided, including but not limited to contact regarding promotional offers or messages. Client agrees that it is the subscriber or customary user of the telephone number(s) provided, or that it obtained valid consent from the subscriber or customary user to receive such calls prior to the telephone number(s) being provided to Puzzl. Client understands that it is not required to provide consent as a condition of making any purchase, and that it may withdraw its consent at any time. 

d) No Assignment. This Agreement may not be assigned by Client to any third-parties, other than its successors, without the prior written consent of Puzzl. Puzzl may freely assign this Agreement. Any assignment by Client made without such consent will be null and void. 

e) Notices. Except as otherwise provided, Puzzl may provide notices required under this Agreement by email at the email address supplied by Client, by facsimile or by mail. 

f) Entire Agreement. Client acknowledges that there have been no representations or warranties made by Puzzl or Client that are not set forth in this Agreement. This Agreement, along with any exhibits, contains the entire understanding of the Parties and supersedes all previous and contemporaneous understandings and agreements between the Parties for the Services provided, whether oral or written, with respect to its subject matter, including, without limitation, any confidentiality or nondisclosure agreement(s) entered into by and between Client and Puzzl prior to the date hereof. 

g) Force Majeure. Neither Party shall be responsible for any delay or failure to perform obligations specified in this Agreement due to causes beyond such Party’s reasonable control, including, but not limited to, labor disputes, strikes, lockouts, shortages of or inability to obtain labor, telecommunications failure or degradation, energy, pandemics, epidemics, public health emergencies, material changes in law, acts of God, war, terrorism, acts of any governmental body. 

h) Waiver and Severability. Failure to enforce a provision will not be deemed a waiver; waivers must be in writing signed by the Party claimed to have waived. If any provision of this Agreement or any portion thereof is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remainder of this Agreement will not in any way be affected or impaired. 

i) Relationship of the Parties. The relationship between the Parties is that of independent contractors. Nothing in this Agreement shall be construed to establish any Partner Nameship, joint venture or agency relationship between the Parties. Each Party intends that this Agreement shall not benefit or create any right or cause of action in or on behalf of, any person or entity other than Client or Puzzl. 

j) Third-Party Service Providers. Client acknowledges and agrees that Puzzl may use third-party service providers and vendors in connection with the performance of Services.

Payments processing

Treasury Prime is Puzzl’s backend software provider, and partners with financial institutions to provide FDIC insurance. Treasury Prime’s API, and their relationship with financial institutions, enables us to offer banking services and products. By agreeing to this Agreement, you also agree to Treasury Prime’s Terms of Service (treasuryprime.com/terms) and Privacy Policy (treasuryprime.com/privacy). 

a) By establishing a custodial account, you authorize Treasury Prime’s banking partners, Members FDIC, to hold your deposits for your benefit in an account (“Custodial Account”) by agreeing to the Custodial Account Agreement. 

b) In addition to agreeing to the Custodial Account Agreement, you acknowledge the Custodial Account is opened for the benefit of you as a customer and appoint Zeal as an Authorized

Representative to manage funds and transact on your behalf.

Contact information

If Client has any questions about this Agreement, please contact Puzzl at compliance@zeal.com. Bank services are provided through our banking software provider, Treasury Prime. To report a complaint relating to the bank services, email support@zeal.com.

Electronic Signature content and disclosure

If Client has any questions about this Agreement, please contact Puzzl at compliance@zeal.com. Bank services are provided through our banking software provider, The Client is implicitly agreeing to the Terms of Use and Consumer Disclosure when signing the agreement, no other action is required, which means: 

a) You agree to use an electronic document and an electronic signature. You understand that electronic signatures are legally binding. b) You agree to read the document and fill it out accurately and completely. c) Your web browser must be configured to accept cookies.

Exhibit A

The following features and components comprising the Puzzl Services that Puzzl offers to Clients are listed.

Puzzl Services & Descriptions

PAYMENT PROCESSING

  1. Know Your Business (KYB) Service
  2. Net Wage Disbursement
  3. Tax Agency Disbursement
  4. Payroll Management
  5. Paycards & Digital Wallet‍
  6. Client Accounts
  7. I-9 & Custom Paperwork

TAX MANAGEMENT

  1. Payroll Processing 
  2. Employment Parameters 
  3. Gross-to-Net Calculations
  4. New Hire Reporting & Filing 
  5. Power of Attorney Reporting & Filing 
  6. Payroll Reports 
  7. Tax Agency Reporting & Filing
  8. 1099 & W2 End-of-Year Service 
  9. Garnishment Service

PRE-BUILT COMPONENTS

  1. Company Onboarding
  2. Employee & Contractor Onboarding
  3. Employer Dashboard
  4. Employee & Contractor Dashboard

SUPPORT TOOLS

  1. Super-Admin Dashboard
  2. Payroll Migration
  3. Integration Specialists
  4. Partner Support Tool
  5. Data Storage
  6. Alerts
  7. Webhooks

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Zeal is a financial technology company, not an FDIC insured depository institution. Banking services provided by Bangor Savings Bank, Member FDIC. FDIC insurance coverage protects against the failure of an FDIC insured depository institution. Pass-through FDIC insurance coverage is subject to certain conditions.


Mastercard® Debit Card is issued by Bangor Savings Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circle design is a trademark of Mastercard International Incorporated. Spend anywhere Mastercard is accepted.